Customer Support Representative

IBEX Global - A TRG Company

Requirements

· Brief description of the job :

ü  Timely preparation of rates and quotes for customers and overseas agents.

ü  Collaborate and build relationships with customers to strengthen service competitiveness

ü  Communicate timely correspondence back to customers, track and resolving any issues regarding product.

· Timings: 9 hours shift

· Requirements (Education): O-Level / A-Level / Intermediate / Bachelors

· No. of Vacancies: 30 

Responsibilities

· Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.

· Ability to work in a blended operations and customer development role

· Self-motivated, assertive, and respond to brand metrics.

· Manages complex transactional or emotional customer situations promptly and professionally.

· Ability to multi-task in a fast paced environment with rapidly changing priorities

· Contributes to building a positive team spirit and puts success of team above their own interests.

· If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.

· Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

· Salary: up to Rs. 45,000/-

· Transport: Conveyance will be provided.

· Last date to apply: 31st – MAY – 2017 

Required Skills
  • English
  • Communication
  • Call Centers
The job has expired and employer is no longer accepting applications for this job

Summary

Below are the main details of the job.
Minimum Education:
Intermediate
Degree Title:
Intermediate
Career Level:
Entry Level
Salary Range:
PKR 25,000-50,000
Minimum Experience:
2 Years
Required Travel:
Not Required
Minimum Age:
45
Gender:
Both
Department:
Customer Service/After Sales Support
Industry:
Call Centers
Job Location:
Karachi, Lahore, Rawalpindi,
Number of Positions:
30
Job Type:
Permanent
Last Date:
31st May,2017