IBEX Global - A TRG Company
Careers at IBEX Global are carefully designed to encourage initiative and offer unlimited opportunities for growth. If you are smart, inquisitive, resourceful and driven by ambition, join our team!
Position: Customer Service Executive (International)
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation